Returns: All personalized jewelry and gifts are non-returnable. If the products are damaged, they will be replaced using the exact engraving as the original order. If there is a change in the engraving, it will be charged as a new item.

Claims for damaged goods, due to shipping must be reported to K and C Designs within 5 business days of receipt. All damaged merchandise must be returned in the original carton in order to file a claim. A Return Authorization Number must be obtained before returning product.

Email via this website or at info@kandcdesigns.com if you have a claim for damaged goods. K and C Designs will provide a Return Authorization Number and instructions for shipping the damaged goods back.

No returns will be accepted for any reason without a Return Authorization Number issued by K and C Designs.